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Baylis Property LTD case study

Full-stack operations platform for property management with role-based workflows and tighter operational control.

Problem

Operations were split across manual channels, increasing admin overhead, delays, and avoidable mistakes in tenant workflows.

Solution

Implemented unified resident and landlord portals with role permissions, maintenance workflow management, and auditable activity records.

Timeline

6-week phased build: system mapping, access model, portal build, workflow QA, deployment, and onboarding support.

Stack

Node.js, Express, MySQL, secure authentication, structured data models, and production deployment on managed infrastructure.

Measurable outcome

Before

  • Average admin processing time: 22 min/request
  • Monthly support tickets: 58
  • Manual workflow errors: frequent

After

  • Average admin processing time: 8 min/request (-64%)
  • Monthly support tickets: 21 (-64%)
  • Audit trail and role access enforced

Project screenshots

Baylis Property admin operations dashboard screenshot
Operations dashboard and workflow overview.
Baylis Property resident and landlord portal screenshot
Role-based portal views for residents and landlords.

Client testimonial

"Our team now works from one reliable system, with clear permissions and fewer mistakes."

Want a similar result?

If your team is losing time to manual handling, book discovery and I will map the right operational web app for your workflow.

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